Privacy Policy
Abronhub Technologies Private Limited – Effective: November 2, 2025
Welcome! You have landed on this Privacy Policy page because you are in the process of completing an online purchase. You have just been redirected to our checkout platform while shopping on a brand’s website integrated with our platform (the “Merchants”). These brands use our checkout services (“Checkout Service”) to help you move forward with your order—where you review your purchase and enter your personal information.
Before you enter your personal information, we want to be transparent about what we collect, why we collect it, and how it is accessed, used, disclosed, stored, and protected. Please read this Privacy Policy carefully before you proceed. By proceeding, you acknowledge that the processing of your personal information is governed by the terms below and that you are making an informed decision.
A Privacy Policy explains how a company processes your personal information. This document describes the legal framework governing your privacy rights and how Abronhub Technologies Private Limited (“Abronhub”, “we”, “us”, or “our”) processes your personal information.
Consent
By agreeing, you acknowledge that we have a legal right to process your personal information in accordance with this Privacy Policy.
Purpose of Collecting Information
We collect different types of personal information to:
- Enable seamless checkout experiences.
- Remember your information for faster transactions.
- Facilitate communication with Merchants.
- Enable login across multiple Merchants without repeated authentication and analyze checkout behavior to improve conversion and payment success rates.
We only collect information for legitimate business purposes, to fulfill legal obligations, or with your consent.
Information We Collect
When you use our Checkout Services via a Merchant’s platform, we may collect:
- Name
- Phone number
- Residential address
- Email address
- Order history
We first request your phone number to verify your identity via a one-time password (OTP). If you have shopped with the same Merchant before, we may pre-fill some details to speed up checkout. We do not collect payment information; such data is handled by the payment gateway and governed by its policy. Please also review the Merchant’s privacy policy.
Disclosure of Information
For order fulfillment, we share relevant details with Merchants. We may also share information with affiliates, group companies, and authorized employees under confidentiality and applicable data protection laws.
We may disclose information when required by law, courts, or government authorities—for verification, prevention/detection/investigation of offences, or as otherwise legally necessary.
Data Retention
We retain personal information only as long as necessary for legitimate purposes, legal compliance, dispute resolution, and enforcement. Data is stored securely and disposed of responsibly when no longer required.
Data Download Policy
Abronhub supports downloads of reports and customer information generated within the last three (3) months. Older data is not available through export. Merchants should maintain their own archives via the Downloads tab and can configure recurring daily/monthly exports. Ad-hoc bulk requests beyond three months (including annual exports) are not supported. Non-payment or policy violations may result in data access limits in accordance with law and contracts.
By using the platform, Merchants acknowledge and agree to this Data Download Policy.
Withdrawal of Consent
You may request access, review, deletion, or restriction of your personal information in accordance with applicable laws. To withdraw consent or request deletion, write to abronhub@gmail.com. We will process requests as soon as possible, subject to legal or legitimate retention requirements. Withdrawing consent may impact access to some services.
Safeguarding Your Data
We implement reasonable security measures and restrict access to authorized personnel who must maintain confidentiality. No method of transmission or storage is entirely secure; please use strong, unique passwords and keep your credentials confidential.
Modifications to this Privacy Policy
We may update this Privacy Policy to comply with evolving laws and practices. Check this page periodically. Significant changes may be highlighted on our platform or via email where required by law. Continued use of our services through a Merchant’s platform indicates acceptance of the updated terms.
Grievance Redressal
For feedback, complaints, or questions, we may collect and store the details you provide to respond effectively. Any complaints or concerns should be reported to our Grievance Officer at abronhub@gmail.com. The Grievance Officer will address grievances within one (1) month of receipt.